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If you’re a complete chatterbox, sometimes it can be difficult to find a job that doesn’t tell you off for constantly nattering. But in customer services it’s a trait that’s actively encouraged (as long as you’re talking to customers not colleagues).
If you’re passionate about helping people and fancy a job that’s full of job satisfaction, then you need to find a career in customer services.
Advising and guiding people is part of your job description, whether it’s over the phone, via email or the more traditional face-to-face.
With so many industries relying on customer service jobs, there’s a range of sectors to choose from, so how do you pick the one which will suit your skills and interests?
We’ve got the low-down on some popular customer service roles.
Head of Compensation & Benefits
Qualification | Master / Degree |
Years | 8-12 |
Min | 7,000 |
Max |
10,000 |
Head of Contact Centre
Qualification | Degree |
Years | >5 |
Min | 5,000 |
Max |
7,000 |
Customer Service Manager
Qualification | Degree |
Years | 3-5 |
Min | 4,600 |
Max |
5,500 |
Customer Service Assistant / Officer
Qualification | ‘N’ / ‘O’ Levels |
Years | 1-5 |
Min | 2,000 |
Max |
2,500 |
Frontline Officer
Qualification | Diploma |
Years | 1-2 |
Min | 2,200 |
Max |
3,000 |
Customer Care Consultant
Qualification | Diploma |
Years | 1-5 |
Min | 2,200 |
Max |
3,500 |
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